Food Expeditor (Expo)

ABOUT AMERICAN GOLF

American Golf is a distinguished leader and pioneer in the golf industry, renowned for its innovative and unparalleled approach to golf course management. With over 50 years of experience as an owner, lessee, and manager of golf courses and country clubs, American Golf has established itself as an authority in maximizing the potential of any golf opportunity.

Throughout its rich history, American Golf has been involved with more than 325 golf courses, serving diverse private entities and public agencies with its expertise. Presently, American Golf oversees the management of over 70 premier facilities across the United States, providing exceptional service and experiences to avid golfers and enthusiasts alike.

We pride ourselves on our commitment to excellence, continually striving to exceed expectations and set new standards in the golf industry. Our team of skilled professionals is dedicated to delivering exceptional service and maintaining the highest standards of course upkeep, ensuring that each visitor to our facilities has an unparalleled experience.

Position Summary

In the world of food service, there is the front of house: the servers and bartenders, and the back of house: the cooks and chefs. In between these two groups is the expeditor. Food expeditors communicate orders and information between the front of house and back of house, making sure that food is cooked in the right order, quickly, and presented to the customer as beautifully as possible. This position also ensures the kitchen area is maintained as a clean, safe and sanitary area. Expeditor must be safety conscious and in compliance of all laws concerning the safety of others and food service. This position requires a friendly, highly self-motivated individual who can work with minimal supervision.

Responsibilities

• Make sure orders are being cooked in a timely fashion, so that all orders for a table are ready at the same time.
• Ensure that once food is cooked, food is taken to the table while it's warm and ready.
• Explain special orders to the cooks and tell servers when the kitchen is out of a particular menu item.
• In charge of the final presentation of the plate, making sure it is dressed and garnished correctly and free from smudges or spills.
• Perform daily cleaning tasks assigned by supervisor.
• Must be able to lift, push, pull and move product, equipment, supplies, etc., in excess of 50 lbs.
• Must be able to work effectively in a fast-paced environment.

Qualifications

• Applicable state card or certificate must be provided if required by state law
• Able to work a flexible schedule, perform multiple tasks and prioritize efficiently
• Knowledge of safety policies and procedures
• Effective communication skills (written and oral), strong interpersonal and customer service skills

• The ability to speak English is necessary to converse with other Team Members and Management.

• It is necessary to have the ability to solve practical problems that may arise. Our Team Members must have the ability to interpret a variety of instructions furnished in written, oral, or schedule form.

Education  

• High school diploma or equivalent experience preferred

Skills/Abilities/Personal Characteristics

• Knowledge of Food Service Regulations
• Verbal and Written Communication
• Basic Math
• Customer Service
• Resolve Conflict
• Teamwork
• Friendliness
• Energy Level
• Thoroughness
• Efficiency

Working Conditions

The work environment characteristics described here are representative of those a Team Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the Team Member could be exposed to outside weather conditions, if providing service during an outside event. The noise level in the work environment is usually moderate with increased levels during events. The above statements are intended to describe the general nature and level of work being performed by the person assigned to this position. Principal duties are intended to describe those functions that are essential to the performance of this job and “other” duties (if defined) include those that are considered incidental or secondary to the overall purpose of this job. This job description does not state or imply that the above are the only duties and responsibilities assigned to this position. Team Members holding this position will be required to perform any other job related duties as requested. All requirements are subject to possible modification to reasonably accommodate individuals with a disability. This job description is not an employment agreement or contract. Management has the exclusive right to alter this job description at any time without notice.

American Golf Corporation is committed to equal employment opportunities for all. We will not discriminate against employees or applicants for employment on any legally recognized basis, (protected class), including but not limited to race, color, religion, genetic information, national origin, sex, pregnancy, childbirth, medical conditions, age, disability, citizenship status, uniform service member status, or any other protected class under federal, state and/or local law.