Clubhouse Maintenance Attendant-Brookside

ABOUT DRIVE SHACK INC

Drive Shack Inc. is a leading owner and operator of golf-related leisure and entertainment businesses focused on bringing people together through competitive socializing. Today, our portfolio consists of American Golf, Drive Shack and Puttery.

ABOUT AMERICAN GOLF

American Golf is one of the most experienced and innovative operators in the golf industry today. As an owner, lessee, and manager of golf courses and country clubs for over 50 years, American Golf has the unmatched expertise to maximize any golf opportunity. Over its 50-year history, American Golf has been involved with more than 325 golf courses for various private entities or public agencies. Currently, American Golf manages over 70 facilities across the United States. To learn more or plan your visit, please visit americangolf.com.

Job Purpose

The Clubhouse Maintenance Attendant is responsible for maintaining the clubhouse building and grounds. Under direction of management, the Clubhouse Maintenance Attendant provides exceptional customer service by answering guest questions and being knowledgeable about club events and course conditions; also maintaining the appearance and functionality of the clubhouse grounds and building, and stocking/organizing all common areas.

Responsibilities

• Utilize “ACE Service Absolutes” by acknowledging, greeting and thanking all members and guests
• Maintain building interior by dusting and polishing furniture, equipment, mirrors and fixtures; washing windows, counters, sinks, toilets, walls and ceilings; dusting lockers; sweeping, scrubbing and waxing floors; vacuuming carpets; watering plants; replacing light bulbs; replenishing tissue, towels and soap in rest rooms and locker rooms; collecting and disposing of trash.
• Assist in maintenance of clubhouse grounds by trimming hedges and shrubs, mowing and edging turf
• Complete equipment and building repairs such as minor plumbing, electrical, painting, tile setting, brick laying and carpentry
• Inform management of potential problems by reporting special customer requests, supply shortages, broken or missing equipment or fixtures
• Maintain continuity of service by obtaining event information from all departments in order to follow through with special cleaning or maintenance requirements/requests
• Maintain safe working environment by complying with all safety procedures, rules and requirements
• Provide training, direction and evaluate the work of other Clubhouse Maintenance Attendants.
• May handle locker rentals and other interactions with guests.
• May assist Superintendent with capital improvement projects for major improvements to the clubhouse
• Implement and support all AGC initiatives and programs as requested by management

Qualifications

• Ability to effectively communicate with co-workers, customers and management
• Ability to operate and effectively use various tools, a vacuum, ladder, mop and workhorse cart
• Demonstrate strong attention to detail
• Possess strong customer service skills
• Work well under pressure, coordinating multiple issues at any given time
• Work well unsupervised with the ability to manage time efficiently
• Valid driver’s license is required

Education

• Specialty/Technical Training required and 2 years of related experience in general maintenance skills, repair/construction, or equivalent combination of education and experience

Skills/Abilities/Personal Characteristics

• Flexible
• Efficiency
• Verbal and Written Communication
• Basic Math and Tool knowledge
• Customer Service
• Teamwork
• Energy Level
• Thoroughness

Working Conditions

• Days and hours of work will vary by schedule and business needs
• Evening, weekend, and holiday work will be required

• While performing the duties of this job, the employee may be required to stand for long periods of time, to walk, read, hear, talk, balance, climb, use hands, use fingers, reach, stoop, kneel, crouch, crawl, smell, push or pull.  The employee may be required to lift and carry objects weighing up to 50 pounds.  Specific vision abilities required for this position include close vision, distance vision, peripheral vision, color vision and the ability to adjust focus

• Reasonable accommodations will be made to enable individuals with disabilities to perform the essential job functions

American Golf Corporation is committed to equal employment opportunities for all. We will not discriminate against employees or applicants for employment on any legally recognized basis, (protected class), including but not limited to race, color, religion, genetic information, national origin, sex, pregnancy, childbirth, medical conditions, age, disability, citizenship status, uniform service member status, or any other protected class under federal, state, and/or local law.